Factory Records - Costa Mesa, California

Overview of Factory Records

Factory Records, nestled at 440 E 17th St, Costa Mesa, CA 92627, United States, stands out as a unique gem in the music retail scene. With a phone number 9497228101, this small business invites music enthusiasts to explore its vast collection. Factory Records specializes in being a Record Shop, Music Shop, and a Second-hand CD Shop, making it a paradise for music lovers and collectors alike.

Key Features and Services

Factory Records offers an array of services that cater to the convenience and needs of its customers. Notably, they provide Delivery options including same-day delivery, which is incredibly convenient for those unable to visit in person. Moreover, their Wheelchair-accessible car park and wheelchair-accessible entrance ensure that everyone, regardless of physical ability, can enjoy a visit. They accept various payment methods, including Credit cards, Debit cards, and even NFC mobile payments, making transactions seamless and hassle-free.

Customer Experience and Opinions

The average opinion on Google My Business for Factory Records shines brightly at 4.7/5. This reflects the high satisfaction levels of their customers, who appreciate the store's specialties. Many patrons, like Dave, are praised for their knowledge and willingness to answer questions, creating a personalized shopping experience. Customers commend the store for its excellent selection, especially in punk music, and commend the staff for their kindness and helpfulness.

One notable feature highlighted by visitors is the opportunity to collect free stickers, adding an extra layer of joy to the shopping experience. The store's commitment to being a small business that takes the time to know its customers personally is also a point of high praise. With options like bike delivery and a welcoming atmosphere, Factory Records not only satisfies the music needs but also offers a delightful experience that keeps customers coming back.

Recommendations for Future Visitors

For those considering a visit, it's worth noting that Factory Records is also known for its Quick visit policy and flexibility in accommodating last-minute requests. The store's welcoming staff, exemplified by Dave, ensure that every customer feels valued and heard. Whether you're a collector looking for rare vinyls or someone browsing for new music, Factory Records promises an enriching experience.

Given the positive feedback and the store's dedication to customer service, it's clear that Factory Records is not just a shop but a community hub for music lovers. So, whether you're biking in from miles away or pop-dropping by, you're in for a treat at Factory Records. With a strong online presence and multiple payment options, preparing a visit is as easy as pie. Don't miss out on the chance to immerse yourself in their vibrant selection of music and the warm, personal service that has earned them such high praise.

👍 Reviews of Factory Records

Ian M.

5/5

Factory Records has a great selection of music especially punk! Dave was very knowledgeable and answered all of my questions!

I will definitely be coming back here to pick up some more cassettes and vinyl!

Fritz C.

5/5

Biked 8 miles to the store, totally worth it, nice selection and very kind employees. Will return many times. Also free stickers 👌

Aaron M.

5/5

Love shopping here whenever I am in the area. Always enjoy chatting with Dave when I stop in. As a small business owner, he takes the time to get to know his customers. Also, he always has great items in stock for a good price.

Tony D. S.

5/5

I always find something I have been looking for (or didn't know I wanted). The thing I love about this shop is that every single used record has Dave's info about that specific record. Not sure if it is the original release? It's on the sticker. Variant? It's on the sticker. Is this the one where that one guy played flute on the 4th track? It's on the sticker. It's clear that he's reviewed and confirmed what is in his inventory. Regular pop-up events and holiday sales in the parking lot keep things interesting.

Keefer P.

5/5

An absolute must for the avid music enjoyer in your life. They specialize in LPs, but they also have an extensive cassette and CD selection of favorites and harder-to-find items. All for some of the best pricing I have personally seen. The place is VERY tiny but packs a punch, so make sure you have a tolerance for tight spaces and make sure to have an hour or two to see everything because you're gonna need it.

Christian S.

4/5

Tightly packed, micro store with a lot of uncommon vinyl in really good condition. Friendly and knowledgable staff. The store is very small though and only a couple people can fit in there at a time so you may need to take turns getting in and out. Lots of great finds in there and it is really worth the stop if you are in the neighborhood. They have a little of everything, including some great local bands. The prices were good and the vinyl was well worth the purchase price. Cool place with an old school feel. One of the best hole in the wall shops I have been to.

Amber L.

5/5

I was in heaven in this store. Very small! Formerly the Noise Noise Noise from my days. Same owner. Nice guy. Standing room only. Very accommodating with covid restrictions making sure any customer got the desired experience. So much vinyl, tapes, other merchandise. Digital vinyl but certainly more analog which is my speed. Prices fair. Condition to purchase price for used items I felt was fair too. Will absolutely 100% be returning.

Nico K. F.

5/5

Dave and crew are awesome! Great selection of used vinyl. Follow their Instagram for updates and sales