Association Management Solutions - Charlotte, North Carolina

Address: 4523 Park Rd #104a, Charlotte, NC 28209, United States.
Phone: 7049406100.
Website: amshoa.com
Specialties: Property management company.
Other points of interest: Online appointments, On-site services, Wheelchair-accessible car park.
Opinions: This company has 91 reviews on Google My Business.
Average opinion: 3.3/5.

📌 Location of Association Management Solutions

Association Management Solutions 4523 Park Rd #104a, Charlotte, NC 28209, United States

⏰ Open Hours of Association Management Solutions

  • Monday: 8:15 am–5 pm
  • Tuesday: 8:15 am–5 pm
  • Wednesday: 8:15 am–5 pm
  • Thursday: 8:15 am–5 pm
  • Friday: 8:15 am–2:30 pm
  • Saturday: Closed
  • Sunday: Closed

Association Management Solutions: A Comprehensive Overview

For homeowners seeking efficient and reliable property management services, Association Management Solutions (AMS) stands as a dedicated partner. Located at 4523 Park Rd #104a, Charlotte, NC 28209, United States, AMS offers a range of services tailored to the specific needs of homeowner associations (HOAs). Their commitment to streamlining operations and enhancing community living is evident in their responsive approach and focus on client satisfaction.

Core Services and Expertise

AMS specializes in providing comprehensive property management company services, acting as a trusted extension of the HOA board. They handle a multitude of responsibilities, freeing up board members to concentrate on strategic initiatives and community engagement. Key services include:

* Financial Management: AMS expertly manages the HOA’s budget, collecting assessments, paying vendors, and preparing financial reports. They ensure transparency and accountability in all financial transactions.

* Vendor Management: AMS maintains a network of qualified vendors for landscaping, maintenance, snow removal, and other essential services. They diligently negotiate contracts and oversee vendor performance.

* Reserve Studies: To proactively address long-term maintenance needs, AMS conducts thorough reserve studies, identifying and quantifying the costs associated with repairs and replacements.

* Rule Enforcement: AMS assists in the consistent and fair enforcement of HOA covenants, conditions, and restrictions, fostering a harmonious community environment.

* Communication & Meeting Management: AMS facilitates clear and effective communication between the board, residents, and vendors. They prepare meeting agendas, take minutes, and distribute information promptly.

* Online Appointment Scheduling: Recognizing the value of convenience, AMS offers online appointments, allowing residents to easily schedule meetings or consultations with the management team.

* On-Site Services: AMS provides attentive on-site services, ensuring that day-to-day operations run smoothly and that resident concerns are addressed efficiently.

* Accessibility: AMS is committed to inclusivity, offering a wheelchair-accessible car park for the convenience of all residents.

Contact Information and Reach

Individuals seeking HOA management assistance can readily connect with AMS through several channels:

* Phone: 7049406100
* Website: https://amshoa.com/charlotte-hoa-management/

AMS’s Charlotte location allows them to effectively serve HOAs throughout the region.

Client Feedback and Reputation

Based on reviews on Google My Business, Association Management Solutions has garnered a 3.3/5 average rating. While there’s room for improvement, the numerous reviews highlight positive experiences with the responsiveness and helpfulness of their staff. Specifically, feedback often praises the efficiency of their communication, particularly the quick turnaround time for requests such as statement copies. One client reported receiving an emailed statement within hours of requesting it, demonstrating a commitment to prompt service. The team’s dedication to addressing resident needs quickly and professionally is a recurring theme in the available feedback. This suggests a strong focus on customer service and a willingness to go the extra mile to ensure resident satisfaction.

AMS consistently emphasizes a proactive approach to management, aiming to address potential issues before they escalate and maintain a positive community atmosphere. Their services are designed to alleviate the burden on board members while providing residents with a well-maintained and efficiently run community.

Key Features and Benefits Summary

Here’s a concise overview of what homeowners can expect when partnering with Association Management Solutions:

  • Experienced Property Management Team: AMS boasts a team with extensive experience in HOA management.
  • Cost-Effective Solutions: They strive to provide affordable property management services while maintaining high standards.
  • Resident-Focused Approach: AMS prioritizes clear communication and responsiveness to resident concerns.
  • Transparent Financial Reporting: Detailed financial reports ensure accountability and provide residents with insight into the HOA’s finances.

Association Management Solutions is dedicated to fostering thriving and well-managed communities. Their combination of professional expertise, responsive service, and commitment to client satisfaction makes them a valuable asset for any homeowner association.

👍 Reviews of Association Management Solutions

Association Management Solutions - Charlotte, North Carolina
MaryEllen K.
5/5

Call AMS today and spoke with Jeanell who I advised that I needed a a copy of my statement. She was very pleasant and helpful. By the time I got off the phone with her my statement had already been emailed to me.

Thank you for your quick response.

Association Management Solutions - Charlotte, North Carolina
Michael
1/5

This is the WORST management company we’ve ever worked with. Rusty, our so-called property manager doesn’t respond and is nonexistent. I’ve sent multiple issues over 8 months and have not received one response nor fix. Find another HOA management company and run as fast as possible from AMS. $45/month for nothing and no service. But god forbid your late 1 day, and you’ll have a late fee on your HOA fee. I WOULD LOVE to be contacted by administration before we get legal counsel. Here is our latest beauty…

Association Management Solutions - Charlotte, North Carolina
Tim J.
1/5

Rasing their rates 3x for 2026
AMS has never attempted to provide better services for our site. Has never attempted to improve the vendors or contracts or insurance rates. AMS has done absolutely nothing that would warrant an increase in rates, let alone a 3x increase. Our concerns are that AMS is increasing its rate 3x. It shouldn't even be as high as it is to begin with.

Association Management Solutions - Charlotte, North Carolina
Erik M.
1/5

1 star is too many. Our sprinklers haven't worked for 1.5 years. Our "community manager" knows about. I have little to no pine straw in front of my townhouse and it's July. It's been over a year since the little amount that gets put out was put out. The front office won't let you talk to Management to complain about their services. They also won't relay messages. Horrible, terrible service would be an overstatement since no service is provided by AMSHOA.

Association Management Solutions - Charlotte, North Carolina
Michelle G.
5/5

Fantastic experience with Kimberly and Jeanell! They were professional, responsive, and incredibly helpful throughout the process. They promptly answered all my questions and provided every detail!

Association Management Solutions - Charlotte, North Carolina
Lee K.
1/5

ZERO STARS FOR ZERO EFFORT. (I could not post without marking at least one star)
Our local AMS Homeowners Association management company in Charlotte, NC is just one step above totally useless. They seem to exist for the sole purpose of taking 30% of our homeowner's dues as their management fees, paying the public utility fees but little else. I have reported numerous HOA covenant violations and they have done NOTHING about it other than reply with a form email and hiding being "due to privacy laws" as an excuse to never report if anything is being done. And, as it turns out, nothing ever is. Here is an example: AN ILLEGAL as written in the covenants chicken coop with rooster that awakens the neighborhood at dawn and crows all day.

Association Management Solutions - Charlotte, North Carolina
Sarah S.
5/5

This is the best HOA group I have worked with. Stephanie DeCamp always responds to work orders and questions and is helpful and friendly in communication. Thank you for being easy to work with!

Association Management Solutions - Charlotte, North Carolina
Simpson P.
5/5

Big thank you to Stephanie DeCamp for her quick response and great communication. This company always goes above and beyond with HOA requests and repairs. We appreciate you!

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