BJ's Restaurant & Brewhouse - San Bernardino, California

Mark T.

We went here to get some pre-marathon food. I got the chicken fettuccine Alfredo. It was pretty good but very creamy or saucy. My wife got the Santa Fe chicken salad and it was OK. We went on a Friday night at five and got seated by about 530. It’s a pretty popular place. The pizookies looked good, but we did not get one. We will have to come back and try one.

Kristal T.

I don’t usually like to leave poor reviews but I ordered take out and received a text it was ready- I had to wait 35 mins for them to bring it out. There were four hostess lady’s who were standing around not doing anything while the take out line piled up and several people remained waiting without having been helped. When I finally got my food I found that my order was incomplete and cold. Very unpleasant experience, I do not recommend visiting this restaurant

Xavier O. R.

BJ’s San Bernardino – A Tale of High Hopes and Cold Pizzas

"Come hungry, leave disappointed." That sums up my latest visit to BJ’s in San Bernardino, and it's a shame to say that this was my second letdown here. As I walked in, I should have heeded the song in the waiting area — "What Doesn't Kill You Makes You Stronger" (thanks, Kelly Clarkson) — but the allure of a free Pizookie drew me in.

At first, things started smoothly. Our server took our drink orders within 15 minutes, and appetizers arrived another 15 minutes later. We ordered a mix of items: two pizzas, nachos, a steak with fries, and a jalapeño burger. Shortly after, the shift change began, and that’s when things started going downhill.

Our entrées took an excruciating 45 minutes to arrive, only to land on our table cold. Not warm-ish — genuinely cold, like they had been sitting out as long as we had. The server delivering them faked carrying a “hot,” plate, but the refrigerator-cold tomatoes on the pizza begged to differ. My kids barely batted an eye as they tucked into their cold food; I guess school lunch has prepped them well for suboptimal meals (that’s another story).

For $25 a plate, the experience simply didn’t match the price tag. Sure, the manager came over and knocked about $30 off the bill after we complained, but it didn’t quite erase the disappointment. To be fair, both servers were polite and tried their best, but they were clearly overwhelmed — and a shift change in the middle of our meal added to the chaos.

The facilities didn’t help the case either. Both the bathrooms and outdoor areas seemed poorly maintained, which only reinforced the overall sense that this BJ’s has lost its luster. Hopefully, they’ll get their act together soon. As for me, I’ll give them one last try in a year — fingers crossed for a warmer, cleaner experience.

Muther C.

Update:
Had a girl bartender with the Unqiue eyes. She is just as great as the guy. They are always so amazing here. Having another perfect experience. This BJS is better than the Victorville one. Always good food and good service. Amish has been my bartender many times and he’s the best. I enjoy his great service. This place has the best happy hour. waiters here are great. The bartender named Adrain is so great he’s so on top of everything while making it look easy. Love the food and the environment. Great place after a hard day.

Deborah H.

I love the app it allows me to check in to get in line making my wait less once at the restaurant! Daisy, my server was awesome! Attentive, professional, and friendly! The food was delicious! I really enjoyed the new chili crunch pot stickers! Absolutely delicious 🤤

Jiji T.

Service is always great here. Today I was disappointed with my to-go order. Pizza was basically dough with toppings, lacking sauce and cheese , toppings falling off .

Danielle H.

Outstanding service as always, but tonight was especially outstanding. My boyfriend had a flight to catch, so we needed quick service. The service staff Amy and Adrian in addition to the managers were ON TOP OF IT. So accommodating and attentive to our needs and very respectful of our time. Everyone was so kind too as usual. Just really an outstanding restaraunt. Oh, and the food is delicious as well of course 😋

Ezequiel R.

We always have great experience with the service and food. The food is good overall but the desserts are always the best.