Eelco - Laredo, Texas

Eelco: Comprehensive Warehousing Solutions in Laredo, Texas

Nestled in the heart of Laredo, Texas, Eelco offers top-tier warehousing services that cater to a diverse range of industries. Situated at 15241 Fatima Dr, Laredo, TX 78045, United States, this Latino-owned business has carved a niche for itself, providing exceptional service and commitment to its clients.

Main Services

• Warehousing: Eelco's primary service revolves around efficient and secure warehousing solutions. Their state-of-the-art facilities ensure the safety and integrity of your goods.
• Trade Solutions: As a full-service brokerage, Eelco offers a suite of trade solutions, including customs brokerage, freight forwarding, and supply chain consulting.
• Community Outreach: Eelco is deeply committed to giving back to the community. They engage in various community outreach programs and initiatives, demonstrating their dedication to social responsibility.
• Resources & Certification: Eelco provides access to valuable resources, white papers, and certifications, keeping clients informed and up-to-date with industry trends and best practices.
• Blog & News: Eelco's blog is a treasure trove of industry insights, trends, and updates. It serves as a platform for thought leadership and engagement with clients and stakeholders.

Location and Access

Eelco's strategic location in Laredo, Texas, places it at the crossroads of international trade. The establishment is easily accessible, just off I-35, Exit 17-A. The nearest public transportation is the Laredo Transit System, with several bus stops nearby. Visitors can also find ample parking space on-site, with wheelchair-accessible parking available.

Featured Characteristics

• Latino-Owned: Eelco is proud to be a Latino-owned business, bringing a unique cultural perspective and understanding to its operations.
• Language Assistance: Eelco offers language assistance, ensuring effective communication with clients from diverse linguistic backgrounds.
• Wheelchair Accessibility: The establishment is wheelchair-accessible, with a dedicated entrance and parking space for customers with mobility impairments.
• On-Time Operations: As noted in customer reviews, Eelco prides itself on punctuality, with gates opening promptly at 9 AM and efficient loading processes.

Practical Information

Eelco can be reached via phone at 8888628657 or through their website at uscustombroker.com. The business hours are typically from 9 AM to 5 PM, Monday through Friday, but it is recommended to contact the establishment directly for the most accurate and up-to-date information.

Customer Satisfaction

Eelco has an average rating of 3.4/5 on Google My Business, with 74 reviews. Customers appreciate the company's efficient service, with one reviewer highlighting the on-time gate opening and fast loading processes. Another reviewer commended the establishment's accessibility, noting the wheelchair-accessible entrance and parking.

Our Outstanding Organizational Culture Enables Transparent, World-Class Brokerage Services

At the heart of Eelco's operations lies an outstanding organizational culture that fosters transparency and world-class brokerage services. This commitment to excellence is reflected in their customer service, attention to detail, and dedication to community engagement.

👍 Reviews of Eelco

Justin K.

4/5

The gate is opened on time 9am.
Drivers should call to check in and get the door.
They load very fast, but it takes time to get the door.

Matiullah A.

1/5

⭐️ 1 Star Review
This is the worst place for truck drivers to get loaded. I checked in at 1:13 p.m., and now it’s 4:30 p.m. and I’m still not loaded. I called once and they told me, “You’re next.” An hour later I called again to ask why I still hadn’t been called, and this time they said there were five drivers ahead of me. Very unprofessional and misleading. They waste drivers’ time and don’t respect appointments. Really bad experience.

Goldy C.

1/5

Hello drivers
It Took 3 hours to load
Please be prepared if you coming for pick up
No restroom either

Ashwinderjit S.

3/5

Staff is good loading on time but the restroom for driver is very dirty . Its 2nd time, When i was came first time i did complate regarding this. But i think they had no effect.

EZ L.

1/5

I’m on flat bad! Check in 3:00 pm now 5 and I still don’t get any idea do they going to load me to day or not still sitting in line! They don’t even know where my load.

Mani

5/5

Great place to get loaded come on your appointment time .sometime they will load you early I usually call them from the Truckstop .and get loaded in a hour park on the street to check in the loaders quick to work will load you fast .the only time you probably gotta wait if your trailer isn’t here from Mexico .

Javier R.

1/5

Came friday to get loaded. They said they couldnt because they needed an email to confirm from their “dispatch” now im back monday after i got paid for layover and came it at 9 am and there has been NO MOVEMENT at all. Ive tried calling back and no one answers the phone. Everyone working here is clueless. The employees here milk that hourly pay while we get paid only when the wheels move. How are they even in business

Mark W.

1/5

Check in is a pain in the a...ive had to wait over 8 hrs once with an appointment. Pick up here many times never had them keep an appointment time