Harbor Freight - Rapid City, South Dakota

Harbor Freight

Harbor Freight, located at 1555 Haines Ave #100, Rapid City, SD 57701, United States, is a popular destination for those in search of hardware and tool solutions. With a telephone number of 6053412608, customers can easily reach out for inquiries or support. The store's official website, accessible at harborfreight.com, provides a comprehensive look into the products and services offered.

Specialties and Features

• Hardware Store: Harbor Freight offers a wide range of hardware products, catering to various DIY projects and home improvement needs.
• Tool Store: The store specializes in providing high-quality tools, ensuring customers have the right equipment for their tasks.
• In-Store Pick-Up: Customers can opt for in-store pick-up, providing a convenient way to shop.
• Delivery Services: Harbor Freight offers delivery services, including same-day delivery, for customer convenience.
• Wheelchair Accessibility: The store ensures accessibility for all, with a wheelchair-accessible car park and entrance.
• Service Guarantee: Harbor Freight stands by its products, offering a service guarantee to ensure customer satisfaction.
• Quick Visits: The store layout is designed to facilitate quick visits, making it easy for customers to find what they need.
• Payment Options: Harbor Freight accepts a range of payment methods, including credit cards, debit cards, and NFC mobile payments.

Customer Reviews and Ratings

Harbor Freight has earned a significant reputation among customers, reflected in its 850 reviews on Google My Business. The store maintains a high rating, with an average opinion of 4.4/5.

Customers appreciate the store's wide selection of products, competitive pricing, and helpful staff. The convenient location and accessibility features also receive positive feedback. However, some customers note that the store can be busy, which may impact the shopping experience.

Visiting Harbor Freight

When visiting Harbor Freight, customers can expect a well-stocked store with a variety of hardware and tool options. The store's layout is designed for easy navigation, with clear signage and organized displays. The staff is typically knowledgeable and willing to assist customers in finding the right products for their needs.

Whether you're a seasoned DIY enthusiast or a first-time home improver, Harbor Freight offers a comprehensive range of products and services to meet your needs. With its convenient location, accessible features, and commitment to customer satisfaction, Harbor Freight is a valuable resource for the local community.

👍 Reviews of Harbor Freight

Jaima K. R. R.

5/5

Harbor freight has been a great addition to rapid city. We find lots of good deals on tools here. Their icon line of hand tools are very nice. Their lifetime warranty and they exchange them with no questions asked. We buy sand paper and ratchet straps, bungee cords, tarps anything along those lines from this store. It's dramatically cheaper than irregular hardware store. Some of the impact tools are pretty nice, But we haven't tried any of the electric tools. My husband's a big Dewalt fan so we only buy that stuff. The staff is friendly,but sometimes it's a little understaffed in the lines can be kind of long so be prepared for that.

christine S.

5/5

I just had a foot surgery and showed up looking for a fire safe which was bigger and heavier than I expected. The first person I found in the store was a manager, but he still helped me though my whole purchase. He got a cart, wheeled my purchases, and even loaded the safe into my car for me.

Jon B.

5/5

Super helpful staff. I purchased some welding supplies and am very happy with everything so far. Conveniently located right off the interstate.

Josh K.

1/5

The employee closing tonight decided he no longer wanted to work. He locked the front door at 745 and turned away at least 2 customers trying to come in around that time. Apparently, Harbor Freight doesn't need to honor listed store hours.

Tina D.

5/5

Store is clean, easy parking, helpful staff. Harbor Freight is always our first stop before we start projects. Tools are budget able and perfect for our needs.

Rich N.

5/5

Alwsys a bargain to be found. Staff are friendly and always there to help find what your looking for.
I found and outstanding deal on a GREAT Tool storage cabinet. The Quality is OUTSTANDING, very heavy duty, drawers slide nice and have a latch to lock, very large heavy duty casters, with a good barrel lock!!

Justin S. F.

2/5

They have a lot but quality is very questionable. Yet 9 out of 10 times, what I need is not here either. So back to Amazon and wait a week.

Candice P.

1/5

Would give zero stars if could. Their customer service sucks big time. Staff is lazy. Acts like it's a bother to assist you. Employee named Josh was horribly rude and would not help me locate something. A complete stranger in the store assisted me. Hire people who care. I will go out of my way not to spend money here.

Darrel G.

4/5

Great place to shop for tools and lots of other things. Just beware that if you go onto their web site to check if they have something in stock before you drive 2 hrs they might not. But on the other hand if you get there and they say they don’t they just might have two of them in back. Inventory system not great. But still an excellent place to shop.

Jaima K. R. R.

5/5

Harbor freight has been a great addition to rapid city. We find lots of good deals on tools here. Their icon line of hand tools are very nice. Their lifetime warranty and they exchange them with no questions asked. We buy sand paper and ratchet straps, bungee cords, tarps anything along those lines from this store. It's dramatically cheaper than irregular hardware store. Some of the impact tools are pretty nice, But we haven't tried any of the electric tools. My husband's a big Dewalt fan so we only buy that stuff. The staff is friendly,but sometimes it's a little understaffed in the lines can be kind of long so be prepared for that.

Michael H.

5/5

Needed the heavy duty motorcycle wheel chock. Found one in stock and picked it up along with a few other tools. Love this place!

david W.

4/5

Check out person was super friendly and helpful but the store manager couldn't be bothered opening the other check out lane even though he and other store employees were standing there looking at the long line.

Shane N.

5/5

Real friendly staff