Ingram and Brauns Musik Shoppe - Pleasanton, California

Address: 3160 Santa Rita Rd # B4, Pleasanton, CA 94566, United States.
Phone: 9254623667.
Website: ibmusik.com
Specialties: Musical Instrument Shop, Music Teacher, Musical instrument rental service, Musical instrument repair shop.
Other points of interest: Identifies as Asian-owned, Kerbside pickup, In-store pick-up, In-store shopping, On-site services, Delivery, Same-day delivery, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible seating, Wheelchair-accessible toilet, LGBTQ+ friendly, Transgender safe space, Quick visit, Credit cards, Debit cards, NFC mobile payments, Credit cards, Good for kids, Free parking lot.
Opinions: This company has 42 reviews on Google My Business.
Average opinion: 4.4/5.

📌 Location of Ingram and Brauns Musik Shoppe

☎️9254623667

⏰ Open Hours of Ingram and Brauns Musik Shoppe

Monday: 12–6:30 pm
Tuesday: 12–6:30 pm
Wednesday: 12–6:30 pm
Thursday: 12–6:30 pm
Friday: Closed
Saturday: Closed
Sunday: 10 am–3 pm

Discover the Excellence of Ingram and Brauns Musik Shoppe

Nestled in the heart of Pleasanton, California, at Address: 3160 Santa Rita Rd # B4, Pleasanton, CA 94566, United States, Ingram and Brauns Musik Shoppe stands out as a premier destination for music enthusiasts. This family-owned business, proudly Asian-owned, offers a wide array of services and products catering to musicians of all levels.

When it comes to selecting your next musical instrument, Ingram and Brauns Musik Shoppe is your go-to shop. With specializations in retailing musical instruments, offering music lessons, providing a rental service for instruments, and even repairing your cherished gear, they ensure you have access to everything you need for a fulfilling musical journey. Their Musical Instrument Rental Service and Repair Shop services are particularly noteworthy, making music more accessible to everyone.

For those who prefer the convenience of shopping from home or need a little extra help picking up their purchases, the shop's Kerbside pickup, In-store pick-up, and In-store shopping options are invaluable. Moreover, their commitment to customer service extends with On-site services like repair and delivery, ensuring that your musical experience is as seamless as possible.

One of the most impressive aspects of Ingram and Brauns Musik Shoppe is their inclusive atmosphere. They are LGBTQ+ friendly and offer a Transgender safe space, making all visitors feel welcome. Accessibility is also a priority, with features like a Wheelchair-accessible car park, entrance, seating, and toilet. For families, the Free parking lot and Good for kids designation are significant perks.

The shop's dedication to customer satisfaction is evident from the reviews. With a total of 42 reviews on Google My Business, the average opinion is a impressive 4.4/5. This high rating speaks volumes about their commitment to quality and service.

For potential customers, visiting the shop or browsing their website, ibmusik.com, can provide a glimpse into the vast selection of instruments and accessories available. Their acceptance of various payment methods, including Credit cards, Debit cards, and NFC mobile payments, ensures convenience for all. Additionally, their quick visit policy and same-day delivery service cater to busy individuals who don't have time to shop in person but still need their instruments ready.

👍 Reviews of Ingram and Brauns Musik Shoppe

Ingram and Brauns Musik Shoppe - Pleasanton, California

Karla U.

5/5

MY EXPERIENCE WAS 10/10! They have my business for life.

Here's why:

For a first time renter like me, I appreciate the guidance and expertise that they have. I was thinking of renting a guitar for the first time...and, honestly...I felt that they were really passionate about what they do. They educated me about the instrument, how to properly clean and store it.

Although I came in at a busy time, the staff were friendly, very encouraging and they boosted my confidence with the instrument that I'm thinking of renting.

When I was inside the store, I was just a bit sad that some families are taking advantage of them, I overheard a family who were entitled for a discount for a repair...when in hindsight, They never bought the instrument at the store in the first place. I guess they just bought a cheaper instrument online and now they realized it's not working properly. The family was so rude to the staff the entire time and demanded the instrument to be repaired immediately. I was shocked. Is this the new norm for the tri valley community? If we don't get want we want, they throw a fit at the store?

The staff was still friendly to the family, offered some guidance and gave them some options...but still, it wasn't enough.

I praised the staff on handling that situation...that's when I knew, they have my business for life.

Anyway, The owner's son helped me set up my guitar...shared some tips, shared some favorite genre of music...they also have a collection of VINYLS! WE NEED THIS IN PLEASANTON!!

I would come back here....they have a business for life!

SUPPORT YOUR LOCAL BUSINESS!

Noa S. M.

1/5

Worst experience ever. Will never return this store.
The seller was arrogant and rude, claiming our instrument is fake and as such, he didn't want to serve us!
The instrument is confirmed by the manufacturer to be genuine but even if it was not, it is not a way to handle customers.
Do yourself a favor and go to a different music shop.

Toni R.

5/5

Came in on a busy Sun morning to rent a violin for my daughter. Very efficient - rental agreement was online and quick. They let us choose between two violins, but we’re newbies and didn’t know the difference. Bought a shoulder pad for $20 and adjustable music stand for $12– I think it was cheaper than Amazon. Pretty happy to support a local business, especially when the service is excellent. I felt the rental price was reasonable, too at $20/month

Rajinikanth P.

1/5

I thought this place was better around this area. Now I found out that they are very greedy. I rented a flute for the whole school year. As the school ends, I returned on the same day when my billing cycle starts. Spoke to the owner who answered my phone as well. Apparently, I was auto charged around 5:30am in the morning but I returned the instrument at 3pm. Though they got the instrument back, he told me that he won’t refund for the fact that I was late for few hours and still charged for the whole month. It doesn’t sound fair to me at all. I would think twice before I go to this store again.

unokittyvibez D.

1/5

Zero star. I was there with my child. I believe it’s the owner’s son that I spoke with. Pure sarcasm. Was very sarcastic towards me in-front of another customer. Staff was much more respectful and responsive in answering to our inquiries. He could just answered us properly instead he was very rude.

Kathy T.

2/5

We have been standing in line for at least 15-20 mins. The guy behind the counter is talking and chatting about when he was in high school, showing the customer different damaged violins, and literally taking forever. I can tell that the gentlemen behind the counter are super friendly and customer oriented, but there is a long line. We have all been waiting forever!!!

Steve N.

5/5

Very professional and friendly. My son's trumpet mouthpiece got stuck, and they helped me got it out, and did not charge me. I was very surprised and happy about that. Very nice people! Highly recommended.

Lisa H.

4/5

I'm super happy I found a rental instrument/ music shop in Pleasanton. It's a cute mom and pop store. It's a pretty popular place for locals and parents who wanna rent instruments for their kids. It gets pretty busy.. so be prepared to wait for help from someone, esp when it's school season. The location is convenient. There's music lessons here as well.