5/5
Hayden Sterling fixed my wifes brothers guitar for free of charge after he told me they were no longer doing consignments as a way of showing good faith. I teach with this guitar every day and it plays like a dream.
If you look at the staff, the same year round staff members are workibg at the store and fI respected them highly before the buyout and I respect them highly now.
Hayden has time and time again done extra things for my family and me as a musician and teacher in the community.
I look at it like this. The Music and Arts store is provided a service that is not another video game store or screen time outlet for kids. They are bringing more music instruments to this state and they are doing things differently. No business that takes over another business does things the same way.
So, if the previous customer service by the same people was awesome, it will continue to be awesome. That beats the hell out of another amazon sellibg first act guitars to sixth graders. The community needs this store and the employees there are going to keep the same level of customer service going.
There will be some differences. I say judge your store employees by the content of their character and allow them the chance to either earn your business or decide to go elsewhere. No need to trash the employees who are now getting healthcare options that didnt have that before.
