PAYARC - Greenwich, Connecticut

Introduction to PAYARC

Situated at 411 West Putnam Avenue, Suite 340, Greenwich, CT 06830, PAYARC is a leading provider of payment processing solutions, catering to businesses of all sizes. With a strong focus on innovation and security, PAYARC empowers businesses to streamline their payment processes, reduce fraud, and enhance the customer experience. This comprehensive guide delves into the main services, location and accessibility, featured characteristics, practical information, and positive aspects highlighted in customer reviews of PAYARC.

Main Services

• Curv Restaurant: A comprehensive POS system designed for restaurants, enabling table management, order processing, and customer engagement.
• Curv POS: A versatile point-of-sale solution for retail businesses, offering inventory management, customer management, and sales analytics.
• Payarc Gateway: A secure and customizable payment gateway that supports various payment methods and currencies, ensuring seamless transactions for businesses and customers alike.
• API Integrations: PAYARC offers seamless integration with popular software platforms, allowing businesses to accept payments directly within their existing systems.
• For Partners: PAYARC's partnership program enables agents, ISOs, ISVs, and SaaS providers to resell PAYARC solutions, generating additional revenue streams.
• Merchant Accounts: PAYARC provides tailored merchant accounts to accommodate businesses' unique needs, ensuring secure and efficient payment processing.
• Payarc AI: Leveraging the power of artificial intelligence, PAYARC offers advanced fraud detection and risk management solutions to protect businesses from fraudulent transactions.
• Partner/Agent-ISO/ISV/SaaS/Merchants/Referrals: PAYARC caters to various business models, offering specialized solutions and support for partners, agents, ISOs, ISVs, SaaS providers, merchants, and referrals.

Location and Access

PAYARC's office is conveniently located in the heart of Greenwich, CT, at 411 West Putnam Avenue, Suite 340. The location offers easy access to major transportation routes, including I-95 and the Merritt Parkway. For those relying on public transportation, the Greenwich Train Station is just a short walk away, providing direct access to New York City via the Metro-North Railroad.

Parking is available in the nearby West Putnam Avenue lot, which is wheelchair-accessible. The PAYARC office itself also features a wheelchair-accessible entrance, ensuring that all visitors can easily access the premises.

Featured Characteristics

• Fraud Protection: PAYARC employs advanced encryption, tokenization, and AI-powered fraud detection to safeguard businesses and their customers from fraudulent transactions.
• Customizable Solutions: PAYARC offers tailored payment processing solutions that can be seamlessly integrated into businesses' existing systems, ensuring a smooth and efficient checkout process.
• Subscription Services: PAYARC enables businesses to offer flexible subscription-based payment plans, allowing customers to pay in installments or set up automatic recurring payments.
• Invoicing and Management Tools: PAYARC provides businesses with user-friendly tools for sending invoices, managing transactions, and tracking sales performance.
• 24/7 Customer Support: PAYARC offers dedicated customer support, ensuring that businesses and their customers always have access to assistance when they need it most.

Practical Information

• Address: 411 West Putnam Avenue, Suite 340, Greenwich, CT 06830, United States
• Phone: 877-203-6624
• Website: payarc.com
• Operating Hours: Monday - Friday, 9:00 AM - 5:00 PM (Eastern Time)
• Specialties: Corporate office, payment processing solutions, fraud protection, customizable payment systems

Positive Aspects from Reviews

PAYARC has amassed an impressive 323 reviews on Google My Business, with an average rating of 4.4/5. Customers have praised the company's exceptional customer support, with several reviews mentioning the responsiveness and helpfulness of the PAYARC team. The ease of use and customizability of PAYARC's payment processing solutions have also been highlighted, with businesses appreciating the seamless integration into their existing systems. Additionally, customers have commended PAYARC's competitive pricing and the peace of mind provided by the company's robust fraud protection measures.

👍 Reviews of PAYARC

Beth G.

1/5

This is a very deceptive company. They talk big time about their great services until they trap you in a contract, then can't provide service. I signed up because I needed a Point of Sale terminal to be able to take payments at craft shows. After I am under contract they tell me the terminals don't work with android. So, I ask if I can cancel the contract and they tell me there will be a $500 early cancellation fee. That is totally ridiculous considering they can't provide the service I contracted for. But, to stop ever increasing monthly charges I paid the fee. That was over 8 months ago and they are still charging me a monthly fee. I can't talk to any representative there that will stop this. Be very cautious with this company because they trap you in a contract, then will not stop charging you, even after you cancel the contract.

Dina B.

5/5

I have been with PayArc for several years, and Hansel has always been exceptionally helpful and attentive in resolving any issues I’ve encountered. His professionalism and dedication truly make a difference, and I greatly appreciate the outstanding support he provides.

Mario B.

5/5

I signed up and then ended up not needing their services, Juan Garcin was very very courteous and they kept their word about not charging anything if canceled within 45 days, if i ever need a processing company Payarc are my guys!! They honest and practice good ethics

David M.

1/5

They lie to you telling you there is no charges onky when u use machine. They started to withdrawal money out my account I tried to tell them wth going on. They told me they would figure it out and fix it all I just wanted to cancel. Agent bugged me to just suspend account since it was winter and I have no work. So I agreed but they continued to take money out of my account and different amounts. Plus I never even took machine out of box and they never showed me how to use. So now that I seriously want to cancel now they want to charge me almost $600 for early cancelation when I wanted to cancel before the first month I recieved machine. I told agent I didn't want to get any surprises and now they haven't returned my calls, and now they got an attorney to try and get money out of me which I aint giving one cent in fact i want all those months payments they took out my bank. If I could I would give them a negative 10 they lie and terrible communication skills but one thing they are quick to send u message that u need to pay them. I don't see how they can charge me when I never used machine and they didn't even show me how to use

Sammy H.

5/5

Julio is fantastic! He consistently goes above and beyond to assist me with anything I need. PayArc is lucky to have such a dedicated support representative. His passion for his work is evident, and it truly shines through in every interaction. PayArc definitely hit a home run with Julio!

Frances B.

5/5

Rafael Mendoza was so perfect in helping us get our payarc terminal updated. He was so patient with me as a novice to technology! I cannot express the gratitude I have for him. All issues and questions were answered. He is to be commended.
Thank you again Rafael Give this man a star and a raise!
Frances Balizan Broken Arrow Motel Springer NM

Emma S.

1/5

Is the worst processing company, the salesperson told me I was on a month-to-month basis, when I cancelled, the took $500 from my checking account, I'm a small business and cannot afford, I called, and they don't want to refund me. I was even charged higher fees than what the sales rep quoted me

Bianca C.

1/5

The worst place to work with. Look elsewhere. When closing my account and trying to get my reserve (that they typically hold for 6 months), they over drafted my account for no reason. They ended paying it back but it was a headache dealing with them.