The Duck Store - Eugene, Oregon

Introduction to The Duck Store

The Duck Store, nestled at 2735 Leo Harris Pkwy in Eugene, Oregon, is a must-visit destination for University of Oregon fans, sports enthusiasts, and casual shoppers alike. This iconic store is more than just a retail outlet; it's a symbol of Oregon Ducks pride and a hub for the local community. Let's delve into the details of this beloved establishment and explore what makes it a unique and valuable addition to the Eugene landscape.

Main Services

• Sports Memorabilia: The Duck Store is a treasure trove for sports fans, offering a wide array of official University of Oregon merchandise. From jerseys and hats to collectible figurines and game-used memorabilia, there's something for every Ducks fan.
• Clothing and Apparel: Whether you're looking for casualwear or game day attire, The Duck Store has you covered. They offer a vast selection of clothing and accessories for men, women, and kids, ensuring that everyone can show their Ducks pride in style.
• On-Site Services: In addition to retail offerings, The Duck Store provides convenient on-site services, such as in-store pick-up for online orders and customization options for apparel.

Location and Access

Tucked away in the heart of Eugene, The Duck Store is easily accessible, making it a convenient destination for both locals and visitors. Here's what you need to know to get there:

• Address: 2735 Leo Harris Pkwy, Eugene, OR 97401, United States
• Phone: 541-255-0831
• Website: uoduckstore.com
• Transportation: The store is accessible by public transportation, with the LTD EmX bus service stopping nearby. Additionally, bike racks are available for those who prefer to cycle.
• Parking: The Duck Store offers ample parking space, including wheelchair-accessible spots. Visitors can enjoy a quick and convenient shopping experience, thanks to the store's excellent location and parking facilities.

Featured Characteristics

The Duck Store sets itself apart with several unique characteristics that enhance the shopping experience and cater to a diverse range of customers:

• In-Store Shopping and Pick-up: The store provides a seamless shopping experience, combining the convenience of online shopping with the tactile experience of browsing in-store. Customers can also opt for in-store pick-up, making it easy to get their hands on their purchases quickly.
• Wheelchair Accessibility: The Duck Store is committed to ensuring that all customers can enjoy their shopping experience. The store and its parking lot are fully wheelchair accessible, making it a welcoming destination for everyone.
• Quick Visits: With a wide range of products and efficient layouts, The Duck Store caters to those looking for a quick shopping trip. Whether you're grabbing a last-minute gift or adding to your Ducks collection, the store's design ensures a smooth and speedy visit.
• Payment Options: The Duck Store accepts various payment methods, including credit and debit cards, as well as NFC mobile payments. This flexibility ensures that customers can choose the payment option that best suits their needs.

Practical Information

To help you make the most of your visit to The Duck Store, here's some practical information to keep in mind:

• Store Hours: The store's operating hours vary by season, so it's always a good idea to check their website or give them a call before your visit. During peak times, the store may be open daily from 10:00 AM to 7:00 PM, with reduced hours on holidays.
• Events: The Duck Store occasionally hosts special events, such as autograph signings, product launches, and promotions. Stay up-to-date with their event calendar by following them on social media or checking their website.
• Sales and Promotions: The store offers regular sales and promotions, both in-store and online. Be sure to sign up for their newsletter or follow them on social media to stay informed about the latest deals and discounts.

Positive Aspects from Reviews

The Duck Store maintains an impressive average rating of 4.5/5 on Google My Business, with 54 reviews highlighting the store's many positive aspects. Here are some common themes from customer feedback:

• Excellent Customer Service: Many customers praise the store's friendly and knowledgeable staff, who are always happy to help and provide expert advice.
• Wide Selection of Products: Customers appreciate the extensive range of merchandise, from classic apparel to unique and exclusive items.
• Convenient Location: The store's easy-to-access location and ample parking are frequently mentioned as selling points for customers.
• Affordable Prices: Despite offering high-quality, official University of Oregon merchandise, The Duck Store is praised for its competitive pricing.

The Duck Store's commitment to providing an exceptional shopping experience, combined with its unique offerings and convenient location, makes it an invaluable asset to the Eugene community. Whether you're a die-hard Ducks fan or simply looking for a memorable shopping experience, The Duck Store is a must-visit destination in Eugene.

👍 Reviews of The Duck Store

G P.

5/5

Came in looking for a gift to send to an out of state friend, wasn’t entirely sure what I was looking for and apparently it was written on my face. Michelle, the manager, approached me warmly and asked if she could help me find something. She asked me a handful of questions then guided me through the store to various items to put together the ultimate Oregon swag bag for my friend. Am am so very thankful for Michelle’s help with this process. She was professional, kind, funny, and very knowledgeable about the store/products. They were even out of the size I needed in a particular item and she gladly ordered it for me and had it shipped to my home so I wouldn’t have to make another trip in to pick it up before I shipped out the gift bag. Excellent customer service!

Kimberly L.

5/5

I recently had an exceptional experience at the Duck Store , and I felt compelled to share it. The manager and staff went above and beyond to ensure my visit was outstanding. They were incredibly knowledgeable, patient, and genuinely eager to help with my needs. I was looking for something very specific and they took so much time with me to help me. It’s rare to encounter such dedicated and caring employees. I left very happy! Go Ducks!

Claudia W.

5/5

I recently stopped by the Autzen Store to grab a jersey for my dad, and I’ve got to say—it was such a pleasant surprise! Right from the moment I walked in, I was greeted with a friendly smile that made me feel instantly welcome. The staff really knew their stuff, taking the time to chat with me and understand exactly what I needed, even though the jersey size I wanted was out of stock.

But what really made my day was Michelle. She was incredibly patient, kind, and genuinely invested in making sure I left happy. I had a ton of questions and a few special requests, but she never once made me feel like I was a bother. Her warm, attentive attitude was a breath of fresh air—you just don’t find service like that very often anymore!

The whole team had such a great vibe, and you could tell they really care about their customers. I’ll definitely be back, and I’m hoping Michelle’s there to help me out again! If you’re looking for top-notch service and people who truly care, the Autzen Store is where you want to go. Highly recommend!

Mindy P.

1/5

Went in to return my husband's birthday gift that a friend bought him last week. My husband worked all weekend, we live 45 minutes away, so this was the first chance we got to get in. A heavier set older lady with highlights in her hair helped me. My husband went to the bathroom while I returned it.
I told her I was returning a gift my husband received for his birthday last week. She took the hoodie and hat out of the bag, and there was some stuff on the hoodie that looked chalky. I didn't know what it was, but it wiped right off with a rag she had. She said it was worn and had food on it. I assured her it was never worn. She was very passive-aggressive with me repeating that it had been worn when I kept telling her it'd literally been in the bag on my bedroom floor since he got it. She said, "Well, I am accepting the return..." She then said, "Someone partied in it all weekend and decided they didn't want it!" I again told her it wasn't ever worn and my husband is 50 and doesn't "party." She put the receipt down on the counter and said she returned to the original payment. I said, "what?, it was a gift. I thought he'd be able to exchange or buy something else?" She told me she said it'd be returned to the card (which isn't ours) in the beginning, which she NEVER did.
I asked if she could void the return, and she told me no. I told her I wish she would have informed me of that because now I just returned my husband's $100 birthday gift, and he can't get anything else.

By the end of the whole situation, I was in tears bawling in the doorway when my husband came out of the bathroom, and I told him what happened. I felt terrible that he lost his birthday gift. He said he went to the counter and told her he hoped she was happy with herself that I was in tears over how rude she was. She told him something like she didn't know what she did that was rude.
I still can't believe how rude and combative she was with me. I even told her I wasn't trying to pull one over on her or anything, I wasn't lying. She made me feel so bad, like I was doing something wrong. I don't understand why it went that way. I hope she learns from this does better next time. She really really hurt my feelings, and it normally takes a lot for me to get upset.

Justin A.

5/5

Walked into the store and was greeted promptly, was able to find the shirt I wanted with the help of the staff and was out within minutes. Couldn't ask for much better customer service, will happily buy something from them again.

Kyle G.

5/5

A ton of selection with some of the newest items- a little pricey but that's to be expected! Great staff as well!

Brian H.

5/5

Nice selection of University of Oregon gear for game day

Warren P.

5/5

Very helpful staff. A must stop for your Duck's merch