Verizon - Trowbridge Park, Michigan

Verizon Team Wireless – Your Local Cell Phone Expert

For individuals and businesses seeking reliable cell phone solutions and exceptional service, Verizon Team Wireless stands as a premier choice. Located at 3195 Wright St, Trowbridge Park, MI 49855, United States, this establishment offers a comprehensive range of products and services designed to meet diverse communication needs. With a dedicated team and a commitment to customer satisfaction, Verizon Team Wireless has earned a strong reputation within the community.

About Verizon Team Wireless

Verizon Team Wireless is a cell phone store specializing in providing customers with the latest technology and personalized support. They are an authorized Verizon retailer, granting them access to a vast selection of Verizon devices, including smartphones, tablets, and accessories. Beyond simply selling devices, they focus on understanding individual customer requirements and recommending solutions that align with their budget and lifestyle. The store’s mission is to deliver a seamless and enjoyable customer experience, from initial consultation to ongoing support.

Key Features and Services

Verizon Team Wireless distinguishes itself through a multitude of offerings, designed to enhance the customer’s connectivity and convenience. Here’s a breakdown of their key features:

• Delivery: Customers can have their purchased devices delivered directly to their homes or offices, eliminating the need for a trip to the store.
• In-Store Pick-Up: For those who prefer a hands-on experience, in-store pick-up is readily available.
• On-Site Services: The team provides assistance with device setup, data transfer, and troubleshooting, ensuring a smooth transition to their new devices.
• Same-Day Delivery: Urgent needs are addressed with same-day delivery options, guaranteeing prompt device arrival.
• Wheelchair-Accessible Car Park: Recognizing the importance of accessibility, the store features a wheelchair-accessible car park, ensuring inclusivity for all customers.
• Repair Services: Verizon Team Wireless offers repair services for a variety of devices, minimizing downtime and extending the lifespan of valuable electronics.
• Wi-Fi: Complimentary Wi-Fi is available for customers to use while browsing the store or waiting for their devices.
• Payment Options: Convenient payment options are accepted, including cheques, credit cards, debit cards, and NFC mobile payments.

Customer Feedback and Reputation

The Verizon Team Wireless location consistently receives positive feedback from its clientele. Currently, the store boasts 2534 reviews on Google My Business, with an impressive average opinion of 4.8/5. This high rating reflects the dedication of the staff, the quality of their products, and the overall customer experience. Customers frequently commend the knowledgeable and helpful staff, highlighting their patience and willingness to assist with technical questions. Many reviews specifically mention the store’s efficient delivery service and convenient in-store amenities.

Contact Information

For inquiries or to schedule a consultation, you can reach Verizon Team Wireless at Phone: 9062731029. You can also explore their offerings and learn more on their website: teamwireless.com. They are committed to providing exceptional service and building lasting relationships with their customers. The store’s address is 3195 Wright St, Trowbridge Park, MI 49855, making it easily accessible for local residents and businesses.

Key Services Offered: Cell phone sales, device repair, delivery, in-store pickup, and comprehensive customer support. Connectivity Solutions: Verizon provides a wide range of plans to suit various needs.

Customer Service: The team prides itself on a commitment to friendly and efficient service, ensuring every customer feels valued.

Accessibility: The store is committed to providing an accessible environment for all customers.

Payment Methods: Accepts a variety of payment methods including credit cards, debit cards, and NFC payments.

👍 Reviews of Verizon

izzy W.

5/5

I was greeted in seconds by Isaak, who I got the pleasure of working with, when I walked in the door. I only had to wait 5-10 minutes and I sat with Isaak to help me figure out why I could not get into WiFi with my very old phone. Isaak thought it was the modem inside the phone that was the problem. He lead me through the whole process of upgrading my old phone. He was very articulate, very good at explaining what he was doing and answering any questions I had. He was very conscientious about the whole process and very knowledgeable about technology. He was very friendly and a pleasure to deal with. Overall, it was a very good and rewarding experience and satisfying that I actually left with a new phone. Isaak even took the time to talk to my brother who is the account holder of my phone. Thank you Isaak for all the time you spent with me to get me set up on only my second I-phone ever.

Sonya G.

5/5

Tyler is awesome! He does all the work for you! I don't understand phones and the way this industry operates but he kept it simple and to the point. Easy guy to chat with, laid back and enjoys his job. It was very notable that this man enjoys what he does at Verizon.

Torie T.

5/5

What a breath of fresh air! My entire experience from start to finish in this store was entirely different to those that I had at other wireless carriers in town. CJ and everybody else on the team as well have impeccable customer service and they genuinely care about the people who come in their store. I am sincerely appreciative that they helped me as much as they did and I feel like I got a good value for my money. Five stars, truly. No question.

Susan B.

5/5

Jonathan walked me through my options, helped me select a plan, and set up my phone. The process was very pleasant and trust-inspiring in an industry where the customer can sometimes feel like they are being taken advantage of. Outstanding employee!

Milo H.

5/5

Everyone at TeamVerizon was super helpful and very friendly. The repair team Michelle got my phone repaired and readjusted the keyboard, so now not only does my screen look great again, but I can text without constant typos, kudos 👏 to Tyler, Michelle and the team.

JoLene K.

5/5

I am a digital immigrant and consequently, need a little help with the digital environment. I met with Kolton, and he is patient, kind, understanding, and respectful. I never felt like I wasn't smart, too old, or embarrassed. I say give Kolton a raise...he knows good customer service and especially with Baby Boomers!

Marcy K.

5/5

My daughter and I came in later in the evening about an hour or so before closing. Egan helped us from the get go with no rushing and explaining everything as we went along. I appreciated the customer service and friendly support while getting our new phones!

Stephanie Z.

5/5

Max was very efficient personable knowledgeable and forthright. What he wasn't sure of anything he wasted no time Consulting the manager. He explained everything I wanted know in a timely and comprehensive manner.

izzy W.

5/5

I was greeted in seconds by Isaak, who I got the pleasure of working with, when I walked in the door. I only had to wait 5-10 minutes and I sat with Isaak to help me figure out why I could not get into WiFi with my very old phone. Isaak thought it was the modem inside the phone that was the problem. He lead me through the whole process of upgrading my old phone. He was very articulate, very good at explaining what he was doing and answering any questions I had. He was very conscientious about the whole process and very knowledgeable about technology. He was very friendly and a pleasure to deal with. Overall, it was a very good and rewarding experience and satisfying that I actually left with a new phone. Isaak even took the time to talk to my brother who is the account holder of my phone. Thank you Isaak for all the time you spent with me to get me set up on only my second I-phone ever.

Sonya G.

5/5

Tyler is awesome! He does all the work for you! I don't understand phones and the way this industry operates but he kept it simple and to the point. Easy guy to chat with, laid back and enjoys his job. It was very notable that this man enjoys what he does at Verizon.

Torie T.

5/5

What a breath of fresh air! My entire experience from start to finish in this store was entirely different to those that I had at other wireless carriers in town. CJ and everybody else on the team as well have impeccable customer service and they genuinely care about the people who come in their store. I am sincerely appreciative that they helped me as much as they did and I feel like I got a good value for my money. Five stars, truly. No question.

Susan B.

5/5

Jonathan walked me through my options, helped me select a plan, and set up my phone. The process was very pleasant and trust-inspiring in an industry where the customer can sometimes feel like they are being taken advantage of. Outstanding employee!

Milo H.

5/5

Everyone at TeamVerizon was super helpful and very friendly. The repair team Michelle got my phone repaired and readjusted the keyboard, so now not only does my screen look great again, but I can text without constant typos, kudos 👏 to Tyler, Michelle and the team.